Knowledge of the Windows 95/98/ME, 2000, XP, MacOS, and Linux operating systems, which includes troubleshooting, maintenance, and installation of all these systems.  Experience with building computers, troubleshooting hardware, software, and network problems, the internet, HTML web pages, and web programming.

Hardware:  Built several computers from components for various clients in an independent consulting business.  Have also built two small networks for sharing a DSL internet connection amongst multiple machines.  Offer in-home computer consulting for various individuals and for Chatham Village that generally involves computer system troubleshooting, new hardware installation, upgrades, and building complete systems.

Customer Service:  Adept at explaining issues and training less-experienced computer users, solving problems and satisfying clients and customers.

World Wide Web Hosting
May 2002 -- Present
Currently own and operate a World Wide Web hosting company called, PersonalSites.org.  Handle all planning, technical support, day-to-day business activities, and customer relations. This business is profitable and generates about $5,000 in revenue per month.

Concurrent Technologies Corporation (Johnstown, PA)
Feb 2004 -- Oct 2005
Internship working in Concurrent Technologies Corporation’s Data Visualization Line.  Work included database design, web design, systems programming, and software development.

Carnegie Mellon University. (Pittsburgh, PA)
Summer 2000 – Summer 2002
Summer internship for The Carnegie Mellon University graduate business school’s computing group.  Work included help desk activities, computer repair, web design, student training, and general consultation.

Morgan’s Foods KFC/Taco Bell. (Pittsburgh, PA)
Sept 1999 -- May 2000
Experience in various parts of the fast food business from food preparation, customer service, and management training (during school breaks).  Have received several raises and commendations.

Medrad Inc. (Pittsburgh, PA)
Summer 1998
Summer internship in the Quality Assurance Lab at Medrad, a manufacturer of high tech medical diagnostic equipment.  Created a QC production database using MS Access, built electronic QC test fixtures, and calibrated Vistron injector heads.